Benefits Assessment Officer
BBBH60564_1780645345
Posted: 05/06/2026
- Up to £21 per hour + may be negotiable depending on experience
- Waltham Forest, London
- Contract
Spencer Clarke Group are seeking a Benefits Assessment Officer for a Local Authority Client in East London.
In this role you will support residents in financial crisis by processing payments, maximising income, and improving financial resilience.
Duties:
- Process Crisis Support and Housing-related payments accurately and in line with policy
- Support residents to maximise income and reduce household costs through proactive advice
- Handle Housing Benefit and Council Tax Support claims and related casework
- Liaise with internal teams and external partners to deliver coordinated support for vulnerable residents
Qualifications and Experience:
The successful candidate will have the following skills / experience:
- Experience in benefits administration, welfare support, or a similar customer-focused role
- Experience working with vulnerable customers and handling sensitive or complex cases
- Experience delivering advice or support that improves income, budgeting, or financial outcomes
- Experience using case management systems and maintaining accurate, high-quality records
What's on offer:
Salary: £21+ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 4-6 months minimum
Hours: Monday to Friday, 36 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
INDSCGTK
Taylor Kirkham
Senior Consultant