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Dudley Metropolitan Council

Dudley Metropolitan Council Case Study

“I have worked with Spencer Clarke Group from a range of positions myself, including Early Help and SEND, so needing various members of staff with differing levels of qualifications and experience, these have been needed over short- and long-term periods, and at short notice.

Richard was very thorough, always responding quickly to requests in relation to recruitment. He gave follow up calls to check the quality of candidate and suitability of their skills and experience, responding to comments both positive and less so, and working on supporting the needs we have at any given time.

The quality of staff is of a very high standard; I have been in a position where I have had just 1 vacancy and where I have needed multiple staff. Each request is seen as equal and suitable candidates have been put forward via our Matrix system for consideration. They have also been available promptly for interview and with good turnaround for start dates.

Richard and the team have been very attentive to help at short notice and to unusual requests such as helping to arrange IT equipment to be delivered during the pandemic (for home working to agency staff).”

SEND Manager,, Dudley Metropolitan Council - Children’s Services