Tenancy Sustainment Officer

  • £17.77 - 20.00 per hour
  • Slough, Berkshire, England
  • Contract

My client in Berkshire is looking to appoint a talented Tenancy Sustainment Officer on a Contract basis.


As a member of the Neighbourhood team this post is directly responsible for :-

  • Short term support to new and existing tenants
  • Sign-posting function to specialist agencies for longer term support
  • Assistance with welfare & benefits advice and client advocacy


Main Accountabilities:

  • Assess the support needs of vulnerable clients (as early as possible, including at sign up) and work with other agencies to develop short-term support plans tailored to meet individual needs. To signpost and facilitate access to other support services. Regularly review support plans with the client and in collaboration with other support agencies to ensure the appropriate type of support remains in place. To arrange and chair multi-agency meetings to discuss individuals in need of wider support
  • Support and assist residents with applications for welfare benefits and appeals, including complex housing benefit cases and backdate requests. Support and assist residents with applications for grant funding to maximize income and help to manage urgent financial crises and short or longer-term financial hardship with the aim to maintain and sustain their tenancy and prevent the loss of their home as a result of rent arrears.


What’s on offer:

  • Salary: £17.77-£20 per hour inside IR35.

*negotiable based on experience

*please submit your CV with the rate you require

  • Contract type: Contract – 6+ month minimum.
  • Hours: 09:00am -17:30 Monday to Friday


How to apply 

  • Once your CV is received, if you are successful you will be contacted.
  • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.


About Spencer Clarke Group 

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. 

When you join us, you will receive: 

  • Access to a wide range of temporary and permanent opportunities
  • Free DBS checks
  • Post Placement Aftercare
  • Loyalty reward scheme and regular competitions for our agency professionals


We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Cameron Nicholls on cn@spencerclarkegroup.co.uk remembering to include your details as well. 

*T’s & C’s apply.


Cameron Nicholls Senior Consultant

Apply for this role

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