Programme Lead - Lancashire

Programme Lead **

We have teamed up with a local authority situated in the North West that is looking to hire a Programme Lead to act as a champion & ambassador of the Business Support Service.

Contract - 18 months with a view to extended into a permanent position.

Full Time Hours – 37 Hours per week.

Location – PR1. (Hybrid working (County Hall, Preston) between 2 and 3 days a week.

Rate of Pay - £38 - £47 per hour – Negotiable depending on experience.

Main Duties:

• As part of the Resources Directorate, responsibility for the development and delivery of a high quality, effective, efficient, equitable and responsive Business Support service, including leading on the detailed design and transition of the key capabilities.
• Successfully develop and implement service redesign, process improvements to deliver reduced cost to serve whilst ensuring commissioning and operational needs are met.
• Successfully develop a professionalised service, with increase in training and skills providing career paths and improved performance management.
• Ensure a strong line of sight on innovative practice, nationally and internally to develop a thorough understanding and where applicable implement in Lancashire.

Responsibilities:

• On behalf of the Resources Directorate and alongside the Senior Leadership Team, shape and lead the direction and implementation of the council wide Business Support functional operating model (including transition of the key capabilities), informed by our customer needs, latest thinking, good practice and legislative requirements.
• Consolidate, rationalise and improve Business Support functions and activities that enable a professional, diverse and equitable service based on collective expertise and a close working relationship with our customers, whilst removing duplication and fragmentation of activities.
• Develop and implement suitable business transformation strategies to respond to internal and external drivers, challenge existing practice and identify new and better ways of working in order to accelerate Business Support to meet its strategic outcomes and intentions, whilst ensuring future financial sustainability and increasing customer satisfaction.
• Lead on the development of strategies, guidance and procedures to develop the quality and consistency of working practice and to lead specific areas of service development.

Experience/Knowledge Needed:

• Local Authority / Public Sector.
• Programme Development & Improvement.
• Experience of Commissioning Services.

*** We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity ***

To apply for this role please email dm@spencerclarkegroup.co.uk & call Dane on 01772 954 200.