Contact Supervisor

Family Time Worker / Family Contact Worker

Location: Southampton
Pay Rate: £16.62
Contract Type: 3-6 months with view of an extension
Hours: Full-Time (37 hours per week)

We are currently recruiting for an experienced Family Time Worker / Family Contact Worker to support a busy service in Southampton. This is an excellent opportunity to make a real difference by facilitating safe, child-focused family contact sessions while promoting positive relationships and supporting the best outcomes for children and families.

Working as part of a dedicated team, you will supervise and observe family time sessions, ensuring the safety and wellbeing of children while producing clear, factual reports to support care planning and decision-making.

Key Responsibilities

• 
  Supervise and facilitate family time/contact sessions between children and their families.
• 
  Ensure all contact sessions are safe, child-focused, and delivered in line with safeguarding procedures.
• 
  Observe interactions and accurately record the quality of contact.
• 
  Produce clear, objective, and evidence-based reports following each session.
• 
  Support children and families before, during, and after contact sessions.
• 
  Build positive and professional relationships with children, parents, carers, and partner agencies.
• 
  Identify and respond appropriately to safeguarding concerns, escalating where necessary.
• 
  Work collaboratively with Social Workers and other professionals to support children's care plans.
• 
  Maintain accurate case records and complete all required documentation within agreed timescales.

Key Requirements

• 
  Previous experience working as a Family Time Worker, Family Contact Worker, Children's Support Worker, or within Children's Social Care.
• 
  Knowledge of safeguarding legislation and child protection procedures.
• 
  Experience supervising family contact sessions and producing factual reports.
• 
  Strong communication and interpersonal skills.
• 
  Ability to remain calm, professional, and objective in challenging situations.
• 
  Excellent written recording skills.
• 
  Full UK driving licence and access to a vehicle is desirable.

Hit the apply button now and follow the steps below:
Contact Leasha on 07482 865937

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way.

We also have a market leading referral scheme of up to £250* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group.