JOB PROFILE

What Is a Team Manager?

IN THIS JOB PROFILE

You Will Learn.

  • What is a Team Manager?
  • What are the responsibilities of a Team Manager? 
  • What qualifications does a Team Manager need?
  • What is the average salary of a Team Manager?
  • Who employs a Team Manager?
  • What skills does a Team Manager need?
  • Where the latest Team Manager jobs are and how to apply for them.
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What is a Team Manager?

A Team Manager is responsible for overseeing and coordinating the activities of a team within a healthcare or social care setting. They provide leadership, guidance, and support to their team members, fostering a collaborative and productive work environment. 

Team Managers are tasked with delegating tasks, setting objectives, and ensuring the effective delivery of high-quality care and services.

What Are the Responsibilities of a Team Manager?

Team Managers are tasked with providing clear leadership, guidance, and support, fostering a cohesive and motivated team environment. Team Managers delegate tasks effectively, set performance objectives, and monitor the progress of individual team members, ensuring the delivery of high-quality and compassionate care to patients or individuals within the community. 

They play a significant role in facilitating effective communication and collaboration among team members, encouraging a culture of open dialogue and teamwork. Team Managers also handle conflict resolution, addressing any issues that may arise within the team, and implementing strategies to promote a harmonious and productive work environment. 


While working as a Team Manager, you will be required to:

  • Provide clear leadership, guidance, and support to the team.
  • Delegate tasks and set performance objectives for team members.
  • Monitor and evaluate individual and team performance regularly.
  • Foster effective communication and collaboration within the team.
  • Resolve conflicts and promote a harmonious work environment.
  • Oversee the training and professional development of team members.
  • Ensure the delivery of high-quality care and services to patients or individuals within the community.

Frequently Asked Questions

A Team Manager typically requires an undergraduate degree in social work, healthcare management, psychology, or a related field. Some employers value candidates with postgraduate qualifications such as a Master's in Social Work, Health Services Management, or Leadership and Management in Health and Social Care. 

Professional certifications, such as the Health and Care Professions Council (HCPC) registration for social work roles, can enhance the credibility of a Team Manager. 

Practical experience in a relevant healthcare or social care setting, preferably in a supervisory or leadership capacity, is crucial for demonstrating the necessary skills and competencies required to manage a team effectively.

The average salary for a Team Manager is between £20,000 and £45,000 per year.

However, these figures can vary based on factors such as the level of experience, qualifications and responsibilities of the role.

The majority of Team Manager jobs are found within various healthcare settings, including hospitals, nursing homes, and community health centres. 

Social care agencies, including those providing support for individuals with disabilities, mental health issues, or elderly care needs, frequently employ Team Managers to supervise and lead teams providing direct care and support. 

Charitable organisations and non-profits focused on health and social care often seek Team Managers to manage and coordinate service delivery to vulnerable populations. 

Local authorities and governmental bodies also hire Team Managers to oversee social services and community-based health programs.

What Skills Does a Team Manager Need?

A good Team Manager must have exceptional leadership abilities to provide guidance, motivation, and direction to their team members. 

Strong communication and interpersonal skills are essential for fostering a collaborative and supportive work environment, as well as for effectively liaising with clients, stakeholders, and other healthcare professionals. 

Problem-solving skills are crucial for addressing complex issues that may arise in the delivery of care services, while decision-making abilities are necessary for making timely and effective choices that positively impact the team and the individuals under their care. 

Moreover, a keen understanding of the regulatory framework and compliance requirements within the health and social care sector is vital to ensure the delivery of high-quality and ethical care services. 


Key skills of a Team Manager include:

  • Ability to motivate and inspire team members to achieve common goals.
  • Effective conflict resolution skills to manage any disputes or issues within the team.
  • Empathy and compassion in understanding and addressing the needs of clients or patients.
  • Strong analytical skills for assessing complex situations and making informed decisions.
  • Flexibility and adaptability to navigate the dynamic and evolving nature of healthcare environments.
  • Proficiency in delegation and task management to ensure efficient workflow and service delivery.

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