What Is a Scheme Manager?


You Will Learn.

  • What is a Scheme Manager?
  • What are the responsibilities of a Scheme Manager? 
  • What qualifications does a Scheme Manager need?
  • What is the average salary of a Scheme Manager?
  • Who employs a Scheme Manager?
  • What skills does a Scheme Manager need?
  • Where the latest Scheme Manager jobs are and how to apply for them.
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What Is a Scheme Manager?

A Scheme Manager is a professional responsible for overseeing and managing residential schemes, often in the social housing sector. Their role involves ensuring the smooth operation of housing developments, addressing tenant needs, and maintaining the overall wellbeing of the community. 

Scheme Managers play a crucial role in facilitating communication between residents, handling tenancy issues, and coordinating maintenance tasks.

What Are the Responsibilities of a Scheme Manager?

A Scheme Manager shoulders a multifaceted role aimed at ensuring the effective management and wellbeing of residential schemes, particularly within the social housing sector. 

Their primary responsibilities encompass overseeing day-to-day operations, fostering a positive community environment, and addressing the diverse needs of tenants. The Scheme Manager acts as a vital link between residents, management, and external agencies, promoting open communication and conflict resolution.

In addition to maintaining the overall functionality of the housing scheme, a Scheme Manager's duties include conducting regular property inspections, implementing and enforcing relevant policies, and managing tenancy related matters. 

They are instrumental in coordinating maintenance tasks, handling emergencies, and ensuring compliance with health and safety standards. 

Scheme Managers play a pivotal role in supporting vulnerable tenants, offering assistance in accessing necessary services and resources. This role demands a blend of interpersonal, organisational, and problem solving skills to navigate the complex dynamics of community living.

While working as a Scheme Manager, you will be required to:

  • Overseeing day-to-day operations of residential schemes.
  • Foster a positive community environment and promote open communication.
  • Conduct regular property inspections and address maintenance needs.
  • Manage tenancy related matters and enforce relevant policies.
  • Handle emergencies and ensure compliance with health and safety standards.
  • Support vulnerable tenants and facilitate access to necessary services and resources.

Frequently Asked Questions

A Scheme Manager typically requires a bachelor's degree in housing management, social work or business administration. Additionally, professional certifications from housing associations or chartered institutes can enhance qualifications. 

Practical experience in housing management, community development, or social housing settings is crucial. 

Some employers may also seek candidates with knowledge of relevant housing laws and regulations.

The average salary for a Scheme Manager in the UK is approximately £29,315 per year.

However, this figure can vary significantly depending on factors such as the level of responsibility and a person's experience.

The majority of Scheme Manager jobs are found within housing associations, local authorities, and social housing providers in the UK. 

These organisations actively seek Scheme Managers to oversee the day-to-day operations of residential schemes, ensuring efficient property management and tenant satisfaction. 

Housing associations, responsible for affordable housing initiatives, often require Scheme Managers to facilitate community engagement and support vulnerable tenants. Local authorities employ Scheme Managers to manage public housing developments and uphold housing policies.

What Skills Does a Scheme Manager Need?

A successful Scheme Manager in the housing sector requires a diverse skill set to navigate the complexities of community management and ensure the effective functioning of residential schemes. 

Strong interpersonal and communication skills are fundamental for building positive relationships with residents and addressing their needs. Organisational abilities are crucial for overseeing day-to-day operations and managing multiple tasks efficiently. 

Problem solving skills are essential for addressing issues related to tenancy, property maintenance, and community conflicts. A keen understanding of housing laws and regulations is necessary to ensure compliance and mitigate legal risks. 

Empathy and sensitivity are vital when supporting vulnerable tenants and fostering an inclusive community environment. Technical proficiency in relevant software and databases aids in managing administrative tasks effectively. 

Adaptability is key in responding to emergencies and unexpected challenges. Leadership skills are necessary for coordinating maintenance efforts and implementing policies. 

Key skills of a Scheme Manager include:

  • Ability to build positive relationships with residents, staff, and external stakeholders.
  • Effective communication to convey policies, address concerns, and foster community engagement.
  • Skill in managing multiple tasks concurrently, such as property inspections, tenancy matters, and community events.
  • Efficient coordination of administrative processes to ensure smooth day-to-day operations.
  • Capability to analyse and resolve issues related to tenancy disputes, property maintenance, and community conflicts.
  • Quick decision making in response to unexpected challenges and emergencies.

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