What Is a Mental Health Support Worker?


You Will Learn.

  • What a Mental Health Support Worker is. 
  • What the responsibilities of a Mental Health Support Worker are.  
  • What qualifications a Mental Health Support Worker needs.
  • What skills a Mental Health Support Worker needs.  
  • Who employs a Mental Health Support Worker.
  • The average salary of a Mental Health Support Worker.
  • Where the latest Mental Health Support Worker jobs are and how to apply for them.
SEARCH Mental Health Support Worker JOBS
A female Mental Health Support Worker talking to another female

What Is a Mental Health Support Worker?

A Mental Health Support Worker provides assistance and support to individuals with mental health conditions. 

They work closely with individuals, promoting their recovery, independence, and overall well-being. Mental Health Support Workers may assist with tasks such as medication administration, crisis intervention, facilitating therapeutic activities, and providing emotional support. 

They play a crucial role in helping individuals develop coping skills, access community resources, and maintain stability. Mental Health Support Workers often work in collaboration with a multidisciplinary team, including psychiatrists, psychologists, and social workers, to ensure comprehensive care for their clients.

What Are the Responsibilities of a Mental Health Support Worker?

While working as a Mental Health Support Worker, you will be required to: 

  • Provide emotional support and actively listen to individuals with mental health conditions.
  • Assist individuals in developing and maintaining coping strategies to manage their symptoms.
  • Facilitate and participate in therapeutic activities and group sessions.
  • Monitor and record individuals' mental health status and report any significant changes.
  • Administer medications as prescribed and monitor their effects.
  • Assist individuals with daily living activities, such as personal care and meal preparation.
  • Support individuals in accessing and engaging with community resources and support networks.
  • Collaborate with the multidisciplinary team to create and implement individualised care plans.
  • Assist in crisis intervention and de-escalation techniques.
  • Educate individuals and their families about mental health conditions and treatment options.
  • Advocate for individuals' rights and promote their social inclusion.
  • Document observations and interventions accurately and maintain confidentiality.
  • Support individuals in developing and achieving their goals for recovery and independence.
  • Promote a safe and therapeutic environment for individuals in mental health settings.
  • Engage in continuous professional development to enhance knowledge and skills in mental health support.

Frequently Asked Questions

The qualifications required for a Mental Health Support Worker can vary depending on the employer and the specific role. 

While formal qualifications are not always mandatory, most employers prefer candidates with a minimum of a Level 2 or Level 3 Diploma in Health and Social Care or a related field. Having specialised training or certifications in mental health support, such as Mental Health First Aid or Applied Suicide Intervention Skills Training (ASIST), can be advantageous. 

Some employers may also require a satisfactory Disclosure and Barring Service (DBS) check to ensure the suitability of candidates to work with vulnerable individuals. 

Continuous professional development and on-the-job training are often provided to enhance skills and knowledge in mental health support.

On average, a Mental Health Support Worker in the UK can earn between £18,000 and £25,000 per year.

The salary may vary based on factors such as the sector of employment and the individual's level of experience and qualifications.

Mental Health Support Workers are employed by a range of organisations and institutions involved in mental health care. 

This includes NHS mental health trusts, private mental health hospitals and clinics, charitable organisations, residential care homes, community organisations, social enterprises, and local authorities. 

Support Workers work in various settings such as community mental health teams, crisis resolution teams, inpatient facilities, residential care homes, and community-based programs. 

What Skills Does a Mental Health Support Worker Need?

Key skills of a Mental Health Support Worker include: 

  • Effective verbal and non-verbal communication to establish rapport and build trust with individuals.
  • Active listening skills to understand and empathise with their experiences and emotions.
  • Ability to communicate clearly and sensitively with individuals, families, and other healthcare professionals.
  • Understanding of mental health conditions, symptoms, and treatment approaches.
  • Knowledge of common interventions and coping strategies for supporting individuals with mental health challenges.
  • Awareness of the impact of stigma and discrimination on individuals with mental health conditions.
  • Ability to identify and assess individuals in crisis, and provide appropriate support and intervention.
  • Knowledge of risk assessment techniques and protocols to ensure safety.
  • Competence in de-escalation techniques and managing challenging behaviours.
  • Developing and implementing individualised care plans in collaboration with the multidisciplinary team.
  • Accurate documentation of observations, interventions, and progress.
  • Regularly reviewing and updating care plans based on individuals' changing needs.
  • Knowledge of common psychotropic medications and their effects.
  • Competence in administering medications as prescribed and monitoring their efficacy and side effects.
  • Understanding the importance of medication adherence and providing medication education to individuals.

Searching for Your Mental Health Support Worker Job?

If you're searching for your next career opportunity, why not take a look at all the latest Mental Health Support Worker jobs available now?

Search Mental Health Support Worker Jobs

We work with hundreds of Local Authorities and private sector organisations throughout the UK so why not get in contact with one of our specialists who can advise on current and upcoming opportunities?


Upload CV

If you're searching for your next Mental Health Support Worker job, why not upload your CV?

Once registered, your CV will be directed to the most relevant consultant and they will contact you when a suitable vacancy becomes available.

© Spencer Clarke Group 2023
Site by Venn