Income Assistant
BBBH62371_1782382367
Posted: 25/06/2026
- Up to £18 per hour + may be negotiable depending on experience
- Brent, London
- Contract
Spencer Clarke Group are seeking an Income Assistant for a local authority in West London.
In this role you will support rent income services, helping tenants manage accounts, reduce arrears, and access financial support through accurate, customer-focused administration.
Duties:
- Provide frontline support for rent income enquiries and help tenants manage their rent accounts.
- Process payments, set up Direct Debits, and support arrears recovery activity.
- Maintain accurate records, update systems, and produce basic reports and correspondence.
- Support residents with income maximisation, referrals, and access to housing and welfare advice.
Qualifications and Experience:
- Experience working in a social housing, income, or customer service environment.
- Experience handling customer enquiries, including sensitive or challenging situations.
- Experience of basic rent, finance, or debt management administration.
- Experience using IT systems to maintain records and produce reports or correspondence.
What's on offer:
Salary: £18ph+
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6 months minimum
Hours: Monday to Friday, 36 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
INDSCGTK
Taylor Kirkham
Senior Consultant