Temporary Accommodation Team Leader
BBBH42953_1761140828
Posted: 22/10/2025
- Up to £234 per day + may be negotiable depending on experience
- Lambeth, London
- Contract
Spencer Clarke Group are seeking a Temporary Accommodation Team Leader for a Local Authority Client in Central London.
In this role, you will lead a team of temporary accommodation officers, ensuring timely reviews, high-quality property inspections, and excellent customer service for residents.
Duties:
- Lead and manage the team of complaint officers, review officers, and property inspectors.
- Oversee accommodation suitability reviews in line with Part VII Housing Act 1996.
- Handle complaints and Members' enquiries, ensuring timely and professional responses.
- Ensure excellent customer service and maintain positive relationships with residents and stakeholders.
Qualifications and Experience:
The successful candidate will have the following skills / experience:
- Experience leading and managing a small team in a housing or customer-focused environment.
- Experience conducting accommodation reviews or assessments in line with housing legislation.
- Experience handling complaints and enquiries, including complex or sensitive cases.
- Experience delivering high-quality customer service and working with residents and stakeholders.
What's on offer:
Salary: £234 per day
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6 months minimum, with a high likelihood of extension
Hours: Monday to Friday, 35 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
INDSCGTK
Taylor Kirkham
Senior Consultant