Temporary Accommodation Placement Officer

Spencer Clarke Group are seeking a Temporary Accommodation Placement Officer for a Local Authority Client in North London.

In this role, you will support homeless households by sourcing, allocating and managing suitable temporary accommodation, ensuring statutory duties are met.

Duties:

• Source and book suitable temporary accommodation placements on a daily basis for homeless households
• Assess housing needs and complete sign-ups, ensuring all tenancy and housing benefit paperwork is accurately processed
• Manage case records on housing systems, maintaining accurate and up-to-date information in line with statutory requirements
• Support residents through the temporary accommodation process, including move-ins, move-outs, and difficult housing decisions

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Experience working in a busy housing, homelessness or customer-facing service supporting vulnerable people
• Experience of assessing needs and making decisions in line with housing legislation or organisational policy
• Experience of handling difficult conversations with residents or service users in a sensitive and professional manner
• Experience using IT systems and case management tools to maintain accurate records and manage workload effectively

What's on offer:

Salary: £24ph

*may negotiate higher for exceptional candidates, based on experience*

Contract type: 3-6 months minimum

Hours: Monday to Friday, 36 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on 01772 954200.

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