Housing Solutions Officer
BBBH54709_1774353971
Posted: 24/03/2026
- Up to £27 per hour + may be negotiable depending on experience
- Hammersmith and Fulham, London
- Contract
Spencer Clarke Group are seeking a Housing Solutions Officer for a Local Authority Client in West London.
In this role, you will provide housing advice, manage applications and casework, support financial and administrative processes, and act as a key point of contact for residents and partner agencies.
Duties:
- Provide first-point housing advice to residents via phone, email, and in person.
- Assess and manage Housing Register applications under Part VI of the Housing Act.
- Process invoices, maintain records, and support financial and administrative tasks.
- Coordinate statutory reviews, complex cases, and liaise with solicitors and partner agencies.
Qualifications and Experience:
The successful candidate will have the following skills / experience:
- Experience providing customer service or advice in a housing or public service setting.
- Knowledge of Housing Act legislation, particularly Part VI and Part VII, is desirable.
- Experience managing administrative tasks, including records, databases, and correspondence.
- Proven ability to work to deadlines, prioritise workloads, and collaborate effectively within a team.
What's on offer:
Salary: £27ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6 months minimum
Hours: Monday to Friday, 36 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
INDSCGTK
Taylor Kirkham
Senior Consultant