Care Navigator

We are working with a client in the Wirral area who is looking to appoint a Care Navigator. This is a key frontline role, acting as the first point of contact for individuals seeking advice and support around adult social care.

As a Care Navigator, you will provide clear information, guidance, and signposting to help individuals access the right adult social care, health, and community services. You will play an important role in ensuring people feel supported, informed, and listened to.

Key Responsibilities

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  Act as the first point of contact for adult social care enquiries
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  Provide information, advice, and guidance to service users and carers
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  Signpost and coordinate access to appropriate health, social care, and community services
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  Liaise with professionals to support joined-up care
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  Maintain accurate records in line with council policies and procedures
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  Deliver a high standard of customer service
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  Work flexibly across remote and office-based settings as required

Key Requirements

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  Experience in a customer-facing or advisory role (social care or health experience desirable)
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  Strong communication and interpersonal skills
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  Good organisational skills with the ability to manage multiple enquiries
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  Ability to work independently and as part of a team
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  A person-centred approach and commitment to high-quality support

Contract Length: 3-6 months with a view to extend to an ongoing contract.
Pay Rate: £18.86 - £24.20
Working pattern - 37 hours per week.

Hit the apply button now and follow the steps below:
Contact Leasha on 07482 865937

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way.

We also have a market leading referral scheme of up to £250* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group.*T's & C's apply.

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