Service Delivery Manager

Posted 19 November 2021
Salary£400 - 700 per day + Negotiable
LocationCity of Westminster
Job type Contract
DisciplineInterim & Executive
Contact NameJohn Shorrock

Job description

If you’re searching for a rewarding and fulfilling career opportunity, look no further. Spencer Clarke Group are working alongside Westminster Council to appoint a talented Service Delivery Manager for Web Technology on a Contract basis. 

As a Service Delivery Manager you’ll play a vital role in delivering a secure and intelligent digital online strategic solution through a single entry point, which will be the gateway access for our customers to manage account, self-serve and stay connected.

The ideal candidate will be forward thinking, driven and determined to make a difference!

If that sounds like you, we’d love to hear from you!

About the role

Based in Westminster, you will be tasked with:

  • Supporting the Product Manager and mobilising the delivery team: BAs, IT PM, Solution Architect, User researcher/ UX Designer to achieve project goals and product value
  • Acting as an Agile programme-level digital lead to provide guidance on feasibility analysis: technical capabilities, resourcing, skills, and prioritisation
  • Working with the Product Manager to develop scope, budget and delivery model
  • Agile implementation leadership where agile ceremonies will support the delivery phase as we transition from hybrid ways of working to product way of working

About you
The ideal candidate for this position will:

  • Have an in-depth knowledge of the development lifecycle and methodologies (Agile, Waterfall, etc.)
  • Demonstrate knowledge of the technologies used to build and operate digital services.
  • Have extensive experience within an Agile development environment
  • Understand user centred design practices and know how to embed them into an Agile workflow to deliver timely findings

Experience is also preferable in:

  • Agile (scrum) software development approaches
  • Knowledge of project and performance management techniques used to monitor and develop programmes and contracts

About the company

You'll be working for Westminster Council, a council dedicated to the positive outcomes for its residents and services.

What’s on offer

  • Salary: All daily rate requirements considered. Inside IR35.
  • Overtime: options available for overtime
  • Contract type: 3-4 month contract, likely to extend
  • Hours: 09:00-17:00 Monday to Friday

How to apply 

  • Please send your CV to John at
  • Or, call 020 3039 3555
  • Once your CV is received, if you are successful you will be contacted.
  • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.

About Spencer Clarke Group 

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. 

When you join us, you will receive: 

  • Access to a wide range of temporary and permanent opportunities
  • Free DBS checks
  • Post Placement Aftercare
  • Loyalty reward scheme and regular competitions for our agency professionals 

Spencer Clarke Group offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to John Shorrock on remembering to include your details as well. 

*T’s & C’s apply.