Internal Recruitment Consultant

Posted 25 November 2021
LocationKingston upon Thames
Job type Permanent
DisciplineCorporate Functions
ReferenceOSAM Kingston
Contact NameKhalsa Singh

Job description

Spencer Clarke Group are working closely alongside a Neutral Vendor to provide them a with a Internal Recruiter join their team on a Permanent Basis.

Salary – £25,000 to £28,000 per year (additional bonus of up to £125 per month)

The successful applicant will be based on site and will be required to spend a minimum of 1 day a month at Head Office in Milton Keynes – travel expenses paid

Role/ Responsibilities:

The (Internal Recruiter) On-Site Account Manager will be the primary point of contact providing operational support to the client.

You will be responsible for managing the end to end procurement process, ensuring all targets and SLA’s are met. The role will require the On-Site Account Manager to engage with the Client Contract Manager as well as individual hiring managers on a day to day basis, in order to provide support and assistance throughout the transaction process. This role requires the individual to build strong relationships with the client, offering support and training.

Relationship Management

  • Creating and maintaining a relationship with key Council sponsor
  • Creating and maintaining relationships with key client stakeholders across all levels – from hiring managers to directors
  • Creating and maintaining relationships with suppliers across all job categories
  • Liaising with account managers for other clients to share processes and resolution points
  • Provide quality support to managers; questioning, reviewing, challenging and problem solving.
  • Providing system support and drop-in sessions for hiring managers to discuss any queries they may have
  • Direct roles to the ‘best’ suppliers in the supply chain and provide clear communication to agencies about the role

Contract Management

  • Primary point of contact for all operational support
  • Responsible for fulfilment and ensuring all SLA’s and KPI’s are met
  • Undertaking client-facing business reviews
  • Working with BM to improve service where possible

Reporting and Presentations

  • Producing comprehensive management information
  • Analysis and understanding of MI information using system and Sisense system
  • Proficient use of Excel in order to manipulate and extrapolate data
  • Delivering formal presentations to client contract manager
  • Preparing ad-hoc reports as requested


  • Knowledge of temporary recruitment process
  • Experience using VMS
  • Experience meeting KPIs and SLAs
  • Experience with challenging situations
  • Knowledge of compliance requirements
  • Excellent presentation technique
  • Good level of analytical skills
  • Good level of proficiency in Microsoft Office
  • Strong problem solving and organisational skills
  • Highly motivated
  • Work in a proactive manner
  • Full Clean Driving Licence Degree Level (likely to be based around Business, Economics, Finance, Social Sciences or Management) at 2:1 level or above preferred

If you wish to be put forward for this role, please apply and contact Khalsa Singh @ Spencer Clarke group