Housing Options Advisor

Posted 12 November 2021
Salary£25 per hour + Negotiable dependent on experience
Job type Contract
ReferenceHousing Op Northamp
Contact NameAdam Zyda

Job description

Spencer Clarke Group are looking for a Housing Options Advisor at Northamptonshire Council.

Contract – 3 month agency contract with a view to being extended on an ongoing basis. 

Working hours – Monday – Friday 09:00 – 17:00

Rate of pay: £25+ per hour

Negotiable depending on experience

About the role

  • To provide advice and assistance to customers on housing options in order to prevent homelessness and minimise housing need.
  • To find solutions to customers' housing problems tailored to their individual needs.
  • To provide advice and assistance to housing applicants using Keyways, the Council's choice based allocations scheme.
  • To carry out investigations and assess homelessness applications in accordance with Part VII of the Housing Act 1996 (as amended).  
  • Answering and dealing with incoming calls from the triage line
  • Monitoring the email inbox and dealing with enquiries
  • Initial triaging of cases to assess if any duties owed
  • Completion of the full housing assessment
  • Creation and Monitoring of Personalised Housing Plans
  • Writing Section 184 Letters
  • Prevention and Relief - securing housing solutions for homelessness and threatened with homelessness households

About you

  • Previous experience working within Homelessness reduction within a council setting

About us

  • We offer a £250 referral bonus – so please pass on any details to someone who you think may be interested!
  • We supply to hundreds of councils across the UK!
  • Nationwide Supplier to the NHS!

If you are interested in the role, please contact Adam @ Spencer Clarke Group – 01772 954200 / az@spencerclarkegroup.co.uk