Customer Engagement Officers

JP - Dartford
  • £14.50 - 14.50 per hour
  • Greater London, England
  • Temporary to Permanent

Customer Engagement Officer

Location: Dartford - Near Place Park

Rate: Hourly - £14.50 (Weekly Pay)

Working hours: 08:00 – 16:00 OR 09:00 – 17:00

Contract: Temp to Permanent - Perm roles for motivated staff

Office based - Potentially some WFH after probation

Spencer Clarke Group is working with a renowned registered charity to help build a new team of Customer Engagement Officers. Dedicated to creating sustainable communities across the country, you will be helping to deliver a high impact project targeting the efficent use of water across London.

What will the role entail:

  • Supporting a water efficiency program by contacting potential customers of all ages and backgrounds to inform them about the project and how you can help them save water
  • Making high volume calls to potential customers and creating bookings for our engineers to conduct home visits
  • Offering advice on current water waste to businesses and residents across London and the options available to customers to reduce this
  • Liaising with staff to coordinate visits and ensure all bookings are followed up on with next steps as part of your outreach process
  • Using your excellent communication and organisation skills to ensure all customers have the best experience possible

What we are looking for:

  • Strong interpersonal and communication skills are essential, as you will be contacting a large number of customers daily
  • Basic computer skills and able to use Microsoft Office applications such as Outlook
  • Experience working towards targets is desirable as these will be key to tracking your performance and potential to become a permanent member of staff

To be considered for the role or for more details, give Joe Penny a call on 01772 954 200, click apply or send your CV straight to jp@spencerclarkegroup.co.uk

Alternatively if you know of anyone who may be interested, send them this advert and our details and receive up to £250 for a successful referral!

INDSCG2

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Joe Penny Associate Consultant

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