Assistant Director of Customer Services (Local Authority)

  • £600 - 700 per day + Inside IR35
  • Haringey, Greater London, England
  • Contract

My client in Central London is looking to appoint a talented Assistant Director of Customer Services on a Contract basis.

This role will lead in the development, coordination, implementation and delivery of the Council’s strategy for services to the Council’s residents.

About the role:

Based in Central London (Hybrid):

  • Ensure services provided are delivered on an integrated basis and partnering arrangements with external providers improve the quality of services and provide value for money.
  • Accountable for the development and application of a unified customer services strategy.
  • Accountable for developing and directing the corporate activities of the Council at a strategic delivery level.
  • Drive significant cultural change through the corporate infrastructure

About you:

You will have the following skillsets or experiences:

  • Extensive experience within a Local Authority delivering outstanding customer service, resident experience and strategy.
  • Relevant qualifications and evidence of CPD.
  • Excellent stakeholder management skills
  • Extensive experience in a similar role

What’s on offer:

  • Salary: £600+ per day Inside IR35

*negotiable based on experience

*please submit your CV with the rate you require

  • Overtime: no options available
  • Contract type: 6 month minimum
  • Hours: 09:00ach -17:00 Monday to Friday

How to apply 

  • Once your CV is received, if you are successful you will be contacted.
  • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.

About Spencer Clarke Group 

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. 

When you join us, you will receive: 

  • Access to a wide range of temporary and permanent opportunities
  • Free DBS checks
  • Post Placement Aftercare
  • Loyalty reward scheme and regular competitions for our agency professionals


We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to John Shorrock on remembering to include your details as well. 

*T’s & C’s apply.


John Shorrock Lead Consultant

Apply for this role

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